As previously announced in March of 2021, through email reminders and posted on our web site, support for our eFilm portfolio inclusive of eFilm Workstation®, eFilm Lite™ and eFilm Scan™ ended of support as of June 30, 2022.
What does this mean for you?
The following items are important operational RISKS for your organization after the 30-June-2022 end of support date:
- There will be no product development or security improvements provided.
- You will no have help for eFilm support such as data/study migration.
- If you need replacement license keys for hardware failures, OS installations or otherwise, we will not be able to provide a license key. The eFilm eStore will also be unavailable to you for license generation or other functions
- If you need to reinstall eFilm Workstation software for hardware failure or otherwise, we will not be able to provide you with the software as it is end of support.
If there are any questions, you can contact us at MergeSupport@merative.com, or (877) 741-5369. From there, you may navigate through the phone tree to eFilm or enter the product code (866).